Revolutionizing Service Portal Experience with a New ServiceNow Widget

 Revolutionizing Service Portal Experience with a New ServiceNow Widget 2312 1416 KANEOYA

Explore our latest ServiceNow widget designed to simplify the complexity of request and incident states. Discover how intuitive icons and a user-friendly redesign of the Service Portal enhance the user experience, showcasing our expertise in ServiceNow development and design.

Elevating ServiceNow Expertise: My Journey to C2 Proficiency in English

 Elevating ServiceNow Expertise: My Journey to C2 Proficiency in English 1872 1710 KANEOYA

Discover the importance of English proficiency in the world of ServiceNow, especially for Brazilian professionals. Read about my journey to achieving C2 Proficient certification with the EF SET and how it has transformed my career, opening up global opportunities and enhancing my ability to engage with the ServiceNow platform and community.

Navigating the Dynamics of Customer Service Management (CSM) in Practice

 Navigating the Dynamics of Customer Service Management (CSM) in Practice 1966 1311 KANEOYA

Explore the dynamic world of Customer Service Management (CSM) with our insightful blog post. Dive into a practical scenario of handling a lost credit card and discover how CSM streamlines customer issues, ensuring efficient, coordinated, and customer-focused resolutions. Uncover the power of ServiceNow’s CSM module in transforming customer service experiences.

Deep Dive into ServiceNow CSM’s Gem: The Virtual Agent

 Deep Dive into ServiceNow CSM’s Gem: The Virtual Agent 2000 1044 KANEOYA

Delve into the enduring value of the Virtual Agent in ServiceNow CSM. Understand its rich features and lasting impact on streamlining support processes with a seasoned developer.

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